Terms of service

Terms of Service

Welcome to Cocoon. By accessing or purchasing from this website, you agree to the following Terms of Service. Please read them carefully.

1. Overview
These terms govern your use of our website and the purchase of products from our store. By using the site, you confirm that you are at least 18 years old, or that you are using the site with the involvement of a parent or guardian.

2. Products & pricing
We do our best to display our products and colors accurately, but we can't guarantee that your screen shows them exactly. All prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors and to limit order quantities.

3. Orders
We reserve the right to refuse or cancel any order at our discretion, including if we suspect fraud or an error in pricing or availability. If we cancel an order after payment, we'll issue a full refund.

4. Shipping, returns & refunds
Shipping timelines are described in our Shipping Policy, and returns are handled according to our Refund Policy. Please review both before placing an order.

5. Product use
Our products are cosmetic and for external use only. Always review the ingredient list and patch-test if you have sensitive skin or known allergies. Discontinue use if irritation occurs. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

6. Intellectual property
All content on this site — including text, images, logos, and designs — is the property of Cocoon and may not be copied or reused without permission.

7. Prohibited use
You agree not to use the site for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorized access to any part of it.

8. Disclaimer & limitation of liability
The site and products are provided "as is." To the fullest extent permitted by law, Cocoon is not liable for any indirect or incidental damages arising from your use of the site or products.

9. Changes to these terms
We may update these Terms of Service from time to time. Changes take effect when posted.

10. Contact
Questions about these terms? Reach out through our Contact page.