FAQ

How often should I use it?

2–3 nights a week is the sweet spot. It's gentle enough for more, but most people love their results on a twice-weekly rhythm.

Can I leave it on all night?

Yes — that's how it's designed to be used. Short on time? A 15–20 minute treatment works too.

Does it hurt to peel off?

No. It lifts away smoothly, more like peeling a sticker than pulling at your skin. Go slowly around finer areas.

What skin types is it for?

All skin types. If you have very sensitive or reactive skin, patch-test on your jaw first, as you would with any new product.

Is it safe to use with my other skincare?

Apply Cocoon as your last step at night, after cleansing and any serums have absorbed. Skip strong actives like retinol or strong acids on the same night to keep things calm.

What's actually in it?

The hero ingredient is hydrolyzed collagen, in a hydrating, peel-off base. The full ingredient list is on the packaging — always check it if you have known allergies.

How long until I see results?

Skin looks dewier and plumper the very next morning. Firmer, smoother results build with regular use over a few weeks.

How fast is shipping?

Orders ship from our US warehouse and typically arrive within a few business days. You'll get tracking as soon as your order is on its way.

What's your return policy?

Because Cocoon is a skincare product, we can only accept returns of unused items in their original, unopened packaging within 30 days of delivery. If your order arrives damaged, incorrect, or faulty, contact us right away and we'll make it right.